5.7.1 | E-NOTIFICATION OF DATA ISSUES
5.7.1 E-Notification of Data Issues
CAPS shall provide the user a button that, when clicked, creates a communication to the clerk of court office for review of that case in question.
The communication should auto-include the case number in question.
The communication should provide an editable text field in which the user can describe the issue.
The CAPS shall maintain a record of communications generated and conveyed to the clerk of court for review.
An e-mail generated automatically from within the CAPS is an acceptable solution.
Each communication should include:
• the user reporting the issue;
• the case number in question;
• the issue to be reviewed (e.g., a case is pending in error); and
• a date and time stamp memorializing the time of the transmission.
Communications should be able to be easily aggregated for periodic transmission (e.g., a flat file).
Florida Courts Technology Commission (11/20)
Congratulations! You're now booked up
on Item 5.7.1 from the Florida Courts Technology Standards!
Please use it to get the justice you deserve.