4.2.1 ADR Scheduled
After you accept the invitation to ADR, if the agency has also agreed to participate in ADR and the EEOC decides to move the case forward to ADR scheduling, this message is displayed on the screen:Both parties have agreed to participate in ADR. EEOC will contact you when the ADR session is scheduled and will provide you with more information. No further action is required from you at this time.When the ADR session has been scheduled, this message will be displayed on the screen:
An ADR session has been scheduled. Please be sure to make yourself available for this meeting.
4.2.2 ADR Held
When ADR has been held, this message will be displayed on the screen:Both parties participated in ADR.If ADR was successful, this message will be displayed on the screen:
The ADR session resulted in a resolution of the complaint. After the executed settlement is uploaded, this matter will be closed.If a Closure Document is issued, this message will be displayed on the screen:
A Closure Document was issued in the case. To view the document, please access the document section of the Portal.When the complaint is closed, the following messages will display on the screen:
The case is now closed. Please review the Closure Document for Appeal Rights, if applicable.If ADR was unsuccessful, this message will be displayed on the screen:
The ADR session did not result in a resolution of the complaint. The parties will receive further instruction on the processing of the complaint from EEOC.Additional status messages will be displayed as the complaint is processed (refer to Chapter 5).
4.2.3 Not Eligible for ADR
If the EEOC reviews the ROI and determines your case is not eligible for ADR, or you and the Agency declines the ADR invitation, your case will be Pending AJ assignment and this message will be displayed on the screen:Upon further review this complaint is not considered for ADR and will be assigned to an Administrative Judge to continue processing. However, ADR may be considered after assignment to an Administrative Judge. Your patience is appreciated.Additional status messages will be displayed as the complaint is processed (refer to Chapter 5).
Last Updated: // Disclaimer
EEOC Public Portal User’s Guide
Vol 6 – Hearings with the EEOC
August 4, 2023
Vol 6 – Hearings with the EEOC
August 4, 2023


