(“ Standards for Accessible Design”, 28 CFR 36 Appendix D)
ADA Accessibility Guidelines
Chapter 7
Business and Mercantile
7.1.0 | BUSINESS AND MERCANTILE | GENERAL
7.2.0 | BUSINESS AND MERCANTILE | SALES AND SERVICE COUNTERS, TELLER WINDOWS, INFORMATION COUNTERS
(2) At ticketing counters, teller stations in a bank, registration counters in hotels and motels, box office ticket counters, and other counters that may not have a cash register but at which goods or services are sold or distributed, either
(ii) an auxiliary counter with a maximum height of 36 in (915 mm) in close proximity to the main counter shall be provided; or
(iii) equivalent facilitation shall be provided (eg., at a hotel registration counter, equivalent facilitation might consist of
(2) use of the space on the side of the counter or at the concierge desk, for handing materials back and forth).
(3)* Assistive Listening Devices. (Reserved)
(“ Standards for Accessible Design”, 28 CFR 36 Appendix D)
7.3.0 | BUSINESS AND MERCANTILE | CHECK-OUT AISLES*
| Total Check-out Aisles of Each Design | Minimum Number of Accessible Check-out Aisles (of each design) |
|---|---|
| 1-4 | 12 |
| 5-8 | 2 |
| 9-15 | 3 |
| over 15 | 3. plus 20% of additional aisles |
EXCEPTION: In alterations, at least one checkout aisle shall be accessible in facilities under 5000 square feet of selling space. In facilities of 5000 or more square feet of selling space, at least one of each design of check-out aisle shall be made accessible when altered until the number of accessible check-out aisles of each design equals the number required in new construction.
(3) Signage identifying accessible check-out aisles shall comply with 4.30.7 and shall be mounted above the check-out aisle in the same location where the check-out number or type of check-out is displayed.
(“ Standards for Accessible Design”, 28 CFR 36 Appendix D)
7.4.0 | BUSINESS AND MERCANTILE | SECURITY BOLLARDS
(“ Standards for Accessible Design”, 28 CFR 36 Appendix D)
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